At Weston Family Dental (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or engage with our content. Please read this Privacy Policy carefully before using our website or providing us with any personal information. By using our website or services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information from you:

1. Personal Information: Personal information may include your name, date of birth, email address, phone number, mailing address, and any other information you voluntarily provide us when you fill out forms on our website, make an appointment, or use our services.
2. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and other technical details related to your visit to our website. This information is used to improve our website and services.

 

2. How We Use Your Information

We may use your information for the following purposes:

1. To provide you with dental services and manage your appointments.
2. To communicate with you regarding appointments, reminders, or changes to our services.
3. To send promotional materials, advertisements, and other information that may be of interest to you, via email or text messages, with your consent.
4. To improve the quality of our website and services by analyzing usage data.
5. To comply with legal obligations or to protect our rights and interests.

 

3. Disclosure of Your Information

We will not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

1. To third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as these parties agree to keep your information confidential.
2. When required by law or to comply with a legal process.
3. To protect our rights, property, or the safety of our patients, staff, or others.
4. Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes. This policy ensures the confidentiality and protection of customer information.
   

4. Third-Party Links and Advertising

Our website may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any linked websites you visit. We may also display advertisements on our website, which may be served by third-party ad networks. These ad networks may use cookies, web beacons, or other technologies to collect information about your browsing behavior for the purpose of delivering targeted ads. We have no control over their privacy practices, and this Privacy Policy does not apply to their activities.

5. SMS Terms And Conditions

 SMS For Consent Communication

 The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 Types of SMS Communications

 Upon consenting to receive text messages from Weston Family Dental, you may receive communications related to appointment reminders, appointment communication, consent forms etc. Please note that standard messaging disclosures apply.

Message Frequency

 Our SMS message frequency is estimated to be 2-4 text messages daily across all users.

 Potential Fees for SMS Messaging

 Carriers may charge fees for each message sent or received. These fees can vary based on the carrier’s pricing structure and whether the message is sent domestically or internationally.

 Opt-In Method

Customers may opt-in for SMS messaging from Weston Family Dental verbally during a call initiated through our website www.wfdcary.com. During the call, customers will be asked: “Do you agree to receive texts from Weston Family Dental. Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at https://wfdcary.com/privacy-policy/. This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated without customer consent.

 Opt-out

 Customers can opt-out of SMS messaging from Weston Family Dental by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

 Standard Messaging Disclosures

 Messaging frequency may vary.

• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at [website link].
• Visit https://wfdcary.com/privacy-policy/ for privacy policy and https://wfdcary.com/disclaimer/ for Terms of Service.

Opting Out of Text Messages and Emails

If you have provided your consent to receive promotional materials or advertisements from us via text message or email, you can opt out at any time by following the unsubscribe instructions in these communications or by contacting us directly.

 

6. Security of Your Information

We take the security of your personal information seriously and implement appropriate security measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our website or services after any changes indicates your acceptance of the updated Privacy Policy.

8. TCPA Compliance

In compliance with the Telephone Consumer Protection Act (TCPA), by providing your mobile phone number to us and agreeing to receive communications from us, you expressly consent to receive non-marketing and marketing text messages from Weston Family Dental and others texting on our behalf, including text messages made with an auto-dialer, at the telephone number(s) you provide. You may opt-out of these communications at any time, and your consent to receive marketing text messages is not required as a condition of purchasing any goods or services. Message and data rates may apply for any messages sent to you from us and to us from you. The frequency of messages may vary. Please get in touch with your wireless provider if you have any questions about your text plan or data plan. To stop receiving text messages, you can reply STOP to any Weston Family Dental text message you receive. For help, you can contact us using the information provided in Section 10 of this Privacy Policy.

9. HIPAA Compliance

Weston Family Dental is committed to maintaining the privacy and security of your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We have implemented appropriate safeguards to protect the confidentiality, integrity, and availability of your PHI. We may use or disclose your PHI for treatment, payment, or healthcare operations purposes, as well as for other purposes permitted or required by law. Without your written authorization, we will not use or disclose your PHI for purposes other than those described in this Privacy Policy.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, don’t hesitate to get in touch with us using the information below:

 

Weston Family Dental

2401 Weston Parkway, Ste 201, Cary NC 27513. 

wfdcary@gmail.com

919-877-5248

 

We are committed to addressing any concerns and working with you to resolve any issues related to your privacy and personal information.

If you have any questions about this privacy policy, you may contact us by mail at Weston Family Dental, 2401 Weston Parkway #201, Cary, NC 27513.